1. Cloud Services
English
  • English
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  • API Docs Colombia 🇨🇴
  • Online Payments
    • Release Notes
    • Kushki API errors
    • ISO errors
    • Card Payments
      • Request a card token
      • Make a charge or deferred charge
      • Create payment (tokenless)
      • Void a transaction
      • Refund a transaction
      • Request deferred options
      • Authorize payments
      • Preauthorization (tokenless)
      • Reauthorize payments
      • Capture an authorized payment
      • Verify Account
      • Validate OTP
      • Bin Info
      • BIN info V2
    • One-Click & Scheduled Payments
      • Request a recurring charge token
      • Create a recurring charge
      • Make an One-click payment
      • Update recurring charge card data
      • Cancel a recurring charge
      • Update a recurring charge
      • Add a temporary charge or discount
      • Authorize payments
      • Capture an authorized payment
      • Get recurring charge Info
    • Chargebacks
      • Query Chargebacks
      • Request Chargeback Export
    • Transfer in
      • Get Bank List
      • Request a Transfer In token
      • Init Transaction
      • Get Status
      • Cancel Transaction
    • Transfer out
      • Get Bank List
      • Get Bank List V2
      • Request a Transfer Out token
      • Init Transaction
      • Get Status
      • Balance for Payouts
    • Cash in
      • Request a cash in token
      • Init Transaction
      • Transaction Status
      • Delete a cash in transaction
      • Update a cash in transaction
    • Cash-out
      • Request a cash out token
      • Init Transaction
      • Transaction Status
      • Update a cash out transaction
      • Delete a cash out transaction
    • Smartlinks-v2
      • Create a Smartlink
      • Get a Smartlink
      • Update a Smartlink
      • Delete a smartlink
    • Analytics
      • Get transactions list v2
    • Gateway-status
      • Get gateway status
      • Get platform status
    • Payment Credentials
      • Create a credential
      • Search credentials
      • Advanced search
      • Delete credential
      • Regenerate a credential
      • Activate or deactivate
      • Update credential
    • Payment Button
      • Create a payment button
    • Settlement
      • Query settlement
    • Subscription Transactions
      • Get subscription transactions
    • Fraud Report
      • Query fraud alerts
  • Kushki One
    • Release notes
    • Transaction Examples
    • Webhooks
    • Error Catalog
    • Cloud Services
      • Payment
        • Sync
          • Charge
          • Authorization (Pre-auth)
          • Capture
          • Re-authorization
          • Post-tip
          • Void
          • Abort
        • Async
          • Charge (Async)
          • Authorization — Pre-auth (Async)
          • Capture (Async)
          • Re-authorization (Async)
          • Post-tip (Async)
          • Void (Async)
        • Search
          • Transaction Search
      • Print
        • Create Print Job
        • Get Print Job Status
      • Diagnostics
        • Terminal info
        • Connection test
    • Local Services
      • Payment
        • Sync
          • Charge
          • Authorization (Pre-auth)
          • Capture
          • Re-authorization
          • Post-tip
          • Void
          • Abort
        • Async
          • Charge (Async)
          • Authorization — Pre-auth (Async)
          • Capture (Async)
          • Re-authorization (Async)
          • Post-tip (Async)
          • Void (Async)
          • Abort (Async)
        • Search
          • Transaction Search — Online
          • Transaction Search — Local
      • Print
        • Create Print Job
        • Get Print Job Status
        • Print Job Webhook (inbound — implemented by your POS)
      • Diagnostics
        • Terminal info
        • Connection test
  • API Raw Card Present Payments
    • Release Notes
    • Error Catalog
    • The Amount Object
    • Key Exchange Process
    • Test data
    • One-time Payments
      • Single payment
    • Two-step Payments
      • Authorization and capture
    • Card Information
      • Get BIN Info
      • BIN info V2
      • Request deferred options
    • Voids & Refunds
      • Void & Reverse
      • Refund a transaction
    • Query Transactions
      • Transaction Search
    • Webhooks
      • Introduction
      • Good Practices
      • Webhooks-Card Payments
      • Webhooks-Refunds
      • Check your webhooks
    • Chargebacks
      • Query Chargebacks
      • Request Chargeback Export
    • Fraud Report
      • Query fraud alerts
  • Appian - Submerchant Register
    • Release Notes
    • Submerchant Validation in Batch
    • Query submerchant status by requestId/submerchantId
    • Get submerchantIds
    • Get credentials for submerchants
  • Schemas
    • RequestBodies
      • one-and-two-step-payment
    • SubscriptionTransactionsResponse
    • Card
    • Channel
    • Amount-cash-in
    • ChargebackListResponse
    • SettlementDateRangeRequest
    • PrintJobRequest
    • card
    • amount
    • one-and-two-step-payment-3
    • Card Present (CP)
    • one-and-two-step-payment-3
    • FraudAlertRequest
    • TransactionResponse
    • SubscriptionTransaction
    • networkToken
    • ChargebackItem
    • SettlementRecord
    • CommandText
    • Card Not Present (CNP)
    • FraudAlertResponse
    • RawResponse
    • ErrorResponse
    • currency
    • Deferred
    • webhooksItem
    • ErrorResponse400
    • SettlementResponse
    • CommandColumns
    • extra_taxes
    • FraudAlertRecord
    • CardData
    • Amount
    • ErrorResponse401
    • ColumnItem
    • pos_details
    • ValidationError
    • LinkFailure
    • extraTaxes
    • ErrorResponse403
    • CommandDivider
    • card_details
    • enc_tlv
    • TransactionEvent
    • Country
    • payment_method
    • ErrorResponse500
    • CommandFeed
    • deferred
    • TransactionStatus
    • CommandSpace
    • contact_details
    • ReadingType
    • ContactDetails
    • CommandCut
    • sub_merchant
    • FailureReason
    • documentType
    • Subscription
    • CommandImage
    • metadata
    • EventTerminal
    • orderDetails
    • Language
    • TransactionSearchRequest
    • CommandQR
    • EventOperation
    • Shipping Address
    • payment_submethod
    • CommandBarcode
    • EventAmount
    • Billing-Address
    • EventExtraTaxes
    • PrintJobAccepted
    • SubscriptionUpdate
    • EventMetadata
    • PrinterError
    • threeDomainSecure
    • SubscriptionAdjustmentRequest
    • AmountWithTaxes
    • PrintJobStatus
    • PrintJobStatusRequest
    • product
    • webhooks
    • AmountCore
    • headers
    • ExtraTaxes
    • PrintWebhookPayload
    • Metadata
    • webhooksChargeback
    • citMit
    • AmountWithTip
    • TransactionSearchOnlineBody
    • TransactionSearchBody
    • binInfo
    • AmountWithOptionalTip
    • TransactionSearchLocalBody
    • messageFields
    • TransactionEvent_2
    • UnexpectedErrorResponse
    • FailureReason_2
    • transactionType
    • ExternalReferenceId
    • EventTerminal_2
    • ExternalSubscriptionId
    • EventOperation_2
    • EventAmount_2
    • EventExtraTaxes_2
    • EventMetadata_2
    • SettlementTicketRequest
    • network
    • ErrorResponse
    • TransactionEvent_23
    • TransactionStatus4
    • ReadingType5
    • FailureReason_26
    • EventTerminal_27
    • EventOperation_28
    • EventAmount_29
    • EventMetadata_210
    • EventExtraTaxes_211
    • PrintWebhookPayload12
    • TransactionEvent13
    • FailureReason14
    • EventTerminal15
    • EventOperation16
    • EventAmount17
    • EventMetadata18
    • EventExtraTaxes19
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Chile 🇨🇱
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  1. Cloud Services

Payment

Payment operations let your POS trigger a card transaction on a terminal it cannot reach directly. Your server calls cloudt.kushkipagos.com, Kushki routes the command to the terminal identified by its serial number, and the cardholder interacts with the device.
Beta — Early Access
Kushki ONE Cloud is currently in Beta for Colombia 🇨🇴. Do not deploy to production without coordinating with the Kushki integration team.

Pick a variant first#

Every payment operation ships twice, under two path prefixes. The choice is about where you receive the outcome, not about what the terminal does.
SyncAsync
Prefix/sync//async/
HTTP responseThe full transaction resultA TERMINAL_ACKNOWLEDGED acknowledgement
Blocks?Yes, until the acquirer answersNo
Outcome arrivesIn the responseOn your events_webhook_url
Operations76
Async exists because card-present flows wait on a human and routinely exceed the ~15 second timeout budget of most POS architectures. If your stack can hold a request open for 90 seconds, sync is simpler. If it cannot, async is the only safe option.
Abort and transaction search are sync-only — in Cloud there is no /async/abort.

Request shape#

All operations share the same skeleton:
{
  "amount": {
    "subtotal_iva0": 10000,
    "subtotal_iva": 0,
    "iva": 0
  },
  "client_transaction_id": "c5a3f3be-9d6f-4d39-8af5-58dbb589af79"
}
ElementRule
amountIntegers only. COP has no decimals — 10000 is $ 10.000
client_transaction_idUUID v4, new for every operation. It is your idempotency key — reuse it only when retrying that same operation
transaction_referenceRequired on capture, re-authorization and void. Comes from rawResponse.transaction_reference of the original operation
WARNING
client_transaction_id and transaction_reference are not interchangeable. The first identifies this call; the second points at the transaction you are acting on. Passing the original transaction's id as client_transaction_id breaks idempotency.
There is no currency field — the terminal resolves the currency from its own configuration, and the integration team confirms which one your terminal uses during onboarding.
The optional fields (amount.tip, cashback_amount, deferred, omit_card, metadata) and which operation each one belongs to are listed in Cloud Services.
Note that the body you actually send is the encrypted envelope {"data":"<iv_hex>:<cipher_hex>"}. The payloads shown here and on the endpoint pages are the plaintext you encrypt.

IVA#

Colombia's VAT rate is 19%. Split the amount into its taxed and exempt parts and state the tax explicitly — the terminal does not compute it for you:
FieldWhat goes in it
subtotal_ivaNet amount subject to IVA
subtotal_iva0Amount exempt from IVA
ivaThe IVA itself: subtotal_iva × 0.19
To charge 59.500 total:
"amount": { "subtotal_iva": 50000, "iva": 9500, "subtotal_iva0": 0 }
An IVA-exempt sale puts the whole amount in subtotal_iva0 and leaves the other two at 0. Either way the three fields are required.
WARNING
Set your HTTP client timeout to at least 90 seconds on sync operations. The cloud relay adds latency on top of the terminal's own processing time.

Reversing a transaction#

There is a single reversal endpoint, /void, in both variants. What the operation becomes depends on when you call it: within the same calendar day as the original transaction it is a cancellation; from midnight onwards it enters the refund cycle and takes business days. Wait at least 1 minute after the original transaction before reversing it.
Transaction search reports which one happened, as VOID, REFUND or REVERSE — the last of these being one the platform generates on its own when communication with the terminal fails. See Cloud Services for the full table.
WARNING
On payment endpoints the HTTP status is always 200, whatever the outcome. Always evaluate the response body.
See Cloud Services for authentication, the amount format in full, and the transaction lifecycle.

Folders#

Sync
7 blocking operations. The result comes back in the HTTP response.
Async
6 non-blocking operations. The result arrives on your webhook.
Search
Query the terminal's transaction history.

Got a suggestion on this documentation? Contact us.
Modified at 2026-09-09 14:29:10
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